Privacy Policy

This Privacy Policy explains how Maiciful, LLC, operating publicly as MAICIFUL KITCHEN, collects, uses, shares, and protects information when you visit our website, contact us, or place a preorder.

Information we collect

We may collect your name, email address, phone number, order number, communication preferences, inquiry details, product selections, pickup date, billing details, transaction records, and communications with us. We may also receive basic technical information such as device, browser, IP address, security events, and website activity.

How we use information

We use information to respond to inquiries; process and fulfill orders; schedule pickup; send confirmations, reminders, and order-ready notices; provide customer support; prevent fraud and abuse; maintain business, tax, and accounting records; improve the website; and comply with law.

Customer communications and SMS

Contact-form information is synchronized with our customer-relationship and communications provider, currently GoHighLevel, so we can track and respond to inquiries. If you expressly consent to transactional SMS, we may send messages concerning your inquiry, order, pickup, or support request. Consent to SMS is not required to submit an inquiry or make a purchase. Message frequency varies, and message and data rates may apply. Reply STOP to opt out or HELP for assistance. We will honor other reasonable requests to revoke consent.

Payments

Payment information is processed by an independent payment provider. MAICIFUL KITCHEN does not directly store complete payment-card numbers. The payment provider may collect and process billing, device, fraud, and transaction information under its own privacy terms.

How information is shared

We may share information with providers supporting website hosting, customer communications, payments, security, analytics, accounting, and legal compliance. Providers receive information only as reasonably necessary for their services. We do not sell personal information for money. We may disclose information when required by law or reasonably necessary to protect customers, the business, or others.

Cookies and analytics

The website may use essential cookies and similar technology for operation, security, preferences, and performance measurement. If we add nonessential advertising or cross-site tracking technology, we will update this Policy and provide consent controls where required.

Retention and security

We retain information for as long as reasonably necessary for the purposes described above, including order support, tax, accounting, dispute, fraud-prevention, and legal obligations. We use reasonable administrative and technical safeguards, but no online system can guarantee absolute security.

Your choices

You may request access to, correction of, or deletion of your personal information, subject to legal and recordkeeping exceptions. You may unsubscribe from promotional email using the instructions in the message and revoke SMS consent at any time. Transactional messages may still be sent when necessary to complete an active order or respond to your request through a channel you have authorized.

Children and policy updates

This website is not directed to children under 13. We may revise this Policy as our services or legal obligations change and will post the updated date on this page.

Contact

For privacy questions or requests, email support@maiciful.com or call 918-213-8575, Monday through Friday, 9:00 AM–5:00 PM Central Time. MAICIFUL KITCHEN is located in Broken Arrow, Oklahoma.